HeltonTool

Arizona's Discount Tool Distributor!


SHIPPING POLICIES
HeltonTool is pleased to provide free shipping on all orders shipped to a street address in the Lower 48 Continental United States. In addition, if the product fits in a USPS priority mail box smaller than 14L-12W-H3.5 or 11L-9W-6H then we will ship the item for free to Alaska, Hawaii, the U.S. protectorates, APO/FPO, Virgin Islands U.S., and Puerto Rico. We also offer Expedited, Next Day and International shipping to our customers. Please contact Customer Service at 480-398-2495 (or toll free 888-444-6648) 8:00am - 4:00pm Arizona time, or email us at customerservice@heltontool.com for a shipping quote. These shipping fees are non-refundable.
Combined shipping is available on all HeltonTool orders! Please contact Customer Service immediately upon placing an order to take advantage of this service.
HeltonTool currently offers multiple shipping options from either FEDEX, USPS or ONTRAC. Items that are available for free shipping will be shipped by the carrier of our choice. If you would like to purchase a specific shipping option please make your selection at the time of purchase for an additional fee. For additional shipping services that may be available please contact our customer service department at 8884446648 prior to checkout. Please contact us immediately via email or Customer Service to insure the appropriate carrier is employed.
HeltonTool fully insures all incoming and outgoing shipments. If an item is damaged or lost during shipment, it will be replaced or the cost of the order will be fully refunded. Please contact us immediately via email or Customer Service for instructions and the required insurance claim form.
INTERNATIONAL BUYERS PLEASE NOTE:
It is a US FEDERAL CRIME to provide false information on a US Customs document. HeltonTool is obligated to record the true price of all items (less shipping costs) on the Customs document. All sales will be declared as "merchandise" on the Customs document. Please do not ask us to make false statements on these documents.
Duties and other charges are the responsibility of the buyer. These costs are separate from any shipping charges. Please check with your local customs office if you have any questions about these charges before completing your purchase.

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